Customer FAQ
Shipping
Yes, some selling partners do ship internationally. Please refer to each sellers individual shipping policy.
Our selling partners have different despatch times and use various couriers for shipping. Normally orders should be sent within 3 working days, unless stated otherwise on the product page.
Selling partners use various carriers and local courier partners. You’ll be asked to select a delivery method during checkout.
Please contact the seller partner which you ordered the product from. They will be able to help and provide further information regarding your order.
Product
Most products can be returned but there are exceptions. Please check with the seller you purchased from and refer to their returns policy.
Yes, some items can be personalised.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.